Your Sky+ Personal Identification Number (PIN)
Your Personal Identification Number (PIN) lets you choose which TV shows are watched in your home. You can stop children from viewing unsuitable programmes and control how many Sky Box Office movies and events are ordered.
When you join Sky, we recommend you change your PIN to a number you will remember straight away, so that nobody can access your account or spend money without your permission.
Your PIN restricts access to your Sky account and can help you control what your family watch and spend. You can set up age rating filters which for selected programmes, restrict access to specific channels completely (or from 8pm) and remove the adult channels from the TV listings. You can stop recorded programmes from being viewed or restrict access to after a certain time in the evening.
When you use these features you'll need your PIN to access the selected programmes and channels.
Parental Control also protects your bills so you can stop your family spending too much on Sky Box Office and online.
Please note that your viewing card and Sky credit card (if you have one) will have separate PIN.
PIN reminder
If you require a reminder of your Sky viewing PIN, please follow the steps below:
1. Press interactive on your Sky+ remote control.
2. Using the up/down arrows, select Sky Active and press select.
3. Using the left/right arrows, select Help Centre and press select.
4. Using the up/down arrows, select Sky PIN reminder and press select.
5. Follow the on-screen instructions to find your PIN.
Please note that this service is only available if you pay your Sky bill using Direct Debit or automatic credit card payments. Your Sky+ box will connect online at a freephone rate to provide you with your PIN reminder.
To reset your PIN:
1. Sign into www.sky.com/mysky.
2. Follow the Reset Sky TV PIN link within the Manage Profile section.
3. Choose a new four-digit PIN, enter the number in the two boxes to confirm your new PIN.
Printable version
