Sky.com - Sky Help Centre>Services

Introduction to Remote Record

Once you've activated the service, you can record your favourite programmes from wherever you are, using Sky.com or your mobile phone. If you haven't already done so, you'll first need to activate Remote Record. Once that's taken care of, simply follow the step-by-step guides below to start Remote Recording.

Text message
Simply send us a text using the following format, separating each section with a full stop:
Programme title. Channel (name or number). Date DD/MM. Time HH:HH
e.g. Lost. Sky1. 18/02. 22:00

Send this text to:
61759 (61SKY) if you are a UK customer
53759 (53SKY) if you are a Republic of Ireland customer.

If you don't know the time of the programme or the Channel, just text the programme title and we'll reply with a number of different options for you to choose from.
e.g. Lost
You'll receive a confirmation message letting you know your request has been sent to your Sky+ or Sky+HD box. Each confirmation text costs 25p/€0.50.

Please note:
Sky+ or Sky+ HD subscription required. You must obtain the consent of the Sky+ subscriber before activation. Recording requests must be made at least 30 minutes before start of programme. SMS request confirmation message costs 25p (€0.50), Mobile network and internet service provider charges apply. Subject to activation and Terms & Conditions.

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There are two ways to send a Remote Record request from your mobile phone.

Sky Mobile
1. On the Sky Mobile homepage, select Sky TV Guide.
2. Find the channel you want by scrolling through the categories eg. Sport, or by typing the channel number on your keypad.
3. Highlight the programme you want to record from the list and select Record.
You'll receive a confirmation message letting you know your request has been sent to your Sky+ or Sky+HD box.

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Remote Record by visiting Sky.com on your computer

1. Go to My Sky and log into your My Sky account.
2. Click on TV Listings to see the complete programme listings for the next seven days.
3. Click on the programme you want to record then select Remote Record.
A message will confirm that your request has been sent to your Sky+ or Sky+HD box.
You can send up to 10 requests through the Sky.com website each day.

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Frequently asked questions

Can I Remote Record while someone watches/records programmes?
Only two programmes can be received at once, so you can record two programmes at once or watch one and record another. If someone else is watching Sky and you attempt to Remote Record, a warning appears on the TV saying that a second recording is about to start. The person watching TV can choose to delete one of the recordings. If they don’t respond, Sky+ will change from the channel they are viewing to the channel you wish to record, allowing both recordings to be made.
How does the remote recording appear in my Sky+ Planner?
Remote recordings look just like standard recordings in the planner.
Can I send recording requests while I'm travelling abroad?
You can send recording requests from anywhere you can send texts or access the internet, but please remember that your Sky box can receive recording requests and record programmes while in standby mode, but not when it is turned off at the mains, or there is no power for another reason. If you turn off all your electrical appliances when you go away for a while, this will prevent your Sky box from processing Remote Record requests.