The standard Sky box gives you access to our brilliant range of programmes, an on-screen TV Guide to help you plan your viewing and parental controls to make sure your kids see appropriate shows. The Sky+ does all this and lets you record and play back programmes without tapes, DVDs or timers. The Sky HD box lets you watch some programmes in amazing high definition. If your television is HD-compatible you can see pictures four times sharper than normal.

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Sky Multiroom is a service which lets you watch the Sky TV channels you subscribe to in more than one room, so different family members can watch the shows they love at the same time.

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Base is ideal for everyday browsing and emailing at speeds up to 2MB, Mid allows up to 8MB download speeds and is perfect for downloading music and short videos, Max offers speeds up to 16MB and unlimited downloads (subject to fair usage policy), so the whole family can use the internet.

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Freetime offers free evening and weekend calls to UK landlines and discounts on mobile and international calls, perfect if you're out during the day but like to chat in your free time. Unlimited offers free UK landline calls 24/7 and further discounts on calls to mobiles, so if you're always on the phone, this could be the one for you!

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Yes! You can upgrade your Sky subscription at any time by visiting Sky Shop and clicking Upgrade Now.

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You can find help and information from the Sky Help Centre or call our excellent customer service team 24 hours a day, 7 days a week.

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By visiting our sports site on Sky.com you will be able to find comprehensive information about which games are going to be shown on Sky, as well as news and information about all your favourite teams.

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