Sky+ Frequently Asked Questions
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Your Sky+ box can store up to 40 hours of programmes, so you can keep whole series and dozens of your favourite shows with no need for cupboards full of blank videos.
Watch the Sky+ demo for more information on using your Sky+ box.
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Don't worry - you can simultaneously record two shows, or watch one while recording another.
Watch the Sky+ demo for more information on using your Sky+ box.
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To avoid this happening, use Sky's Series Link service and set your Sky+ box to record every episode of the series you want to watch.
Watch the Sky+ demo for more information on using your Sky+ box.
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Select the programme you wish to record either through the Search and Scan Banner or the tv guide listings. Once you have highlighted the required programme, press the R button on your Sky remote control. The programmes will then show in the Sky+ Planner as Recording.
Watch the Sky+ demo for more information on using your Sky+ box.
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First, register for the service through Sky Active. Press the "interactive" button on your Sky+ remote control, select Sky Active, then R from the A-Z menu, and Remote Record. Follow the onscreen instructions and you'll be able to remote record using your mobile phone, any PC or a text message. Now you needn't miss your favourite shows just because you've been held up, and if you hear about an interesting programme while you're away from your Sky box, you can set a recording request from wherever you are.
Watch the Sky+ demo for more information on using your Sky+ box.
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Programmes you’ve recorded can be accessed via the on-screen menu. Your Sky+ Planner shows you all the programmes you’ve got stored, indicating what you've seen and what’s waiting to be watched. To watch a recorded programme go to the Sky+ Planner, highlight the programme you want and press "select."
Watch the Sky+ demo for more information on using your Sky+ box.
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You can protect recordings with your PIN by using the lock option in your Sky+ Planner. If a 12+ age-rated programme is selected for playback before 8pm, you’ll need to enter your PIN. 18+ age-rated programmes will require a PIN up until 9pm. You can however set the feature to allow you to turn it on or off.
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Bookmarks allow you to easily go back to certain points in a recorded programme. When you're watching a recorded programme and see something you want to bookmark, press pause then the red button on your Sky remote control. The Bookmark symbol appears in the corner of the screen. Press play to carry on watching. When you want to return to the bookmark, start playing the programme and press the green button to see a list of bookmarks. Use the up/down arrows to see a 10 second reminder clip and press "select" to start watching from the bookmarked scene. You can remove bookmarks by highlighting them and pressing the yellow button.
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You can use Sky+ to record movies on Sky Box Office and store them for up to seven days. You’ll only be charged once you start to watch the film, and then you’ll have 24 hours before it's automatically deleted. During this time you can watch the movie as many times as you like and use all the features of Sky+, such as pausing and rewinding if you’re interrupted, just like watching a DVD.
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Auto Standby monitors whether you are using your Sky+ box between 11pm and 4am. If the box has not been used for two hours after 11pm, an "Auto Standby’ warning will appear on your screen for three minutes. If you are watching TV, press "back up" to continue viewing. If you do not respond (because you are not watching TV or have fallen asleep), the box will automatically go into Standby mode.
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